En este apartado me gustaría recoger una bibliografía sobre los temas que más me interesan, con aquellos artículos, papers, etc. que voy leyendo sobre el tema. No esperes encontrar aquí una bibliografía completa sobre el tema (y además leo poco a poco), solo lo que voy leyendo y me parece interesante. Son, em definitiva, materiales que voy utilizando aquí y allá para dar forma a mis ideas.

Inteligencia colectiva

  • Boons, M. (2014): Working together alone in the online Crowd, phd thesis, Erasmus University Rotterdam (pdf, post)
  • Battistela, C. y Nonino, F. (2012); What drives collective innovation? Exploring the system of drivers for motivations in open innovation, web based platforms, Information research, Vol. 17 (1) (link)
  • Brabham, D. C. (2008): Moving the crowd at iStockphoto; the composition of the crowd and motivations for participation in a crowdsourcing application, First Mondray, 13, 6, 1-22. (pdf, post)
  • Brabham, D. C. (2010): Moving the crowd at Threadless: motivation for participation in a crowdsourcing application, Information, Communication & Society, 13, 8, 1122-1145.(pdf, post)
  • Lakhani, K. R. y O´Mahony, S. (2011); Organizations in the Shadow of Communities, Working Paper, Harvard Business School, (pdf, post)
  • Malone, T.W., Laubacher, R. y Dellarocas, C. (2009); Harnessing crowds, mapping the genome of collective intelligence, Working Paper, Center for Collective Intelligence, MIT (pdf, post)
  • Sims, J. P. (2013): Interactive engagement with an open source community: a study of the relationships betweewn organizations and an open source software community (pdf)
  • Tak Yeon Lee, Casey Dugan, Werner Geyer, Tristan Ratchford, Jamie Rasmussen, N. Sadat Shami y Stela Lupushor (2013): Experiments on motivational feedback for crowdsourced workers, Proceedings of the Seventh International AAAI Conference on Weblogs and Social Media. (pdf, post)


  • Andersen, K. (2012): The Anatomy of Startup Ecosystems. Ka+a Brand Experience Design from
  • Aston Business School (2013): Servitization impact study
  • Baines,T.S., Lightfoot, H.W., Evans, S., Neely, A., Greenough, R., Peppard, J., Roy, R., Shehab, E., Braganza,A., Tiwari, A., Alcock, J.R., Angus, J.P., Bastl, M., Cousens, A., Irving, P., Johnson, M., Kingston, J., Lockett,H., Martinez, V., Michele, P., Tranfield, D., Walton, I.M. and Wilson, H. (2007) State-of-the-art in product-service systems. Proceedings of the Institution of Mechanical Engineers, Part B: Journalof Engineering Manufacture 221(10), 1543-1552
  • Barnett, NJ., Parry G., Saad M., Newnwa LB., Goh YM. (2013): Servitization: Is a paradigm shift in the business model and service enterprise required? Strategic Change 22(3&4)
  • Brax, S. (2005)A manufacturer becoming service provider – challenges and a paradox. Managing Service Quality 15(2), 142-155
  • Consejo Economico y Social Vasco (2015); El dinamismo empresarial, creación de riqueza y empleo un análisis comparado desde la CAPV
  • Ciriaci, D., Montresor, S. y Palma, D. (2013): Do KIBS make manufacturing more innovative? An Empirical investigation for four european countruies, Comisión europea, Institute for Perspective Technological Studies.
  • Comisión Europea (2014): Final Report, High Level Group on Business Services
  • Comisión Europea (2011): European Competitiveness Report 2011
  • Comisión Europea (2010): European Competitiveness Report 2010
  • Comisión Europea (2009): Challenges and Opportunities for a European Strategy in support of innovation in Services, fostering new markets and Jobs through innovation
  • De Backer, K., I. Desnoyers-James and Moussiegt (2015): Manufacturing or services – thar is (not) the question, The role of manufacturing and services in OECD Economies, The OECD Science, Technology and Industry Policy Papers”
  • Dash, B., Biege, S., Borowiecki, M., Lay, G. Jager, A., Schantinger, D. (2012): The servitization of European Manucturing Industries
  • Davies, A. (2004): Moving base into high value integrated solutions. A value stream approach, Industrial and corporate Change
  • Desmarchelier, B., Djellal, F. y Gallouj, F. (2013); Knowledge intensive business services and long term growth, Structural Change and Economic Dynamics.
  • Di Meglio, G., Pyka, A., & Rubalcaba, L. (2014); On the “How many europes debate: varieties of service economies”
  • Doroshenko, M. Miles, I. y Vinogradov, D. (2013); Knowledge intensive business services as generators of Innovations, WP BRP 12/STI/2013
  • Evangelista, R., Lucchese, M. y Meliciani, V. (2014); Manufacturing exports and the impact of business services, Workpaper, Universidad de Roma
  • Evangelista, R., Lucchese, M. y Meliciani, V. (2013); Business services, innovation and sectoral growth, Structural Change and Economic Dynamics, June
  • Frambach, R.T., Wels-Lips, I. and Gündlach, A. (1997) Proactive product service strategies – an aplication in the European health market. Industrial Market Management 26(4), 341-352
  • Gebauer, H., Fleisch, E. and Friedli, T. (2005)Overcoming the service paradox in manufacturing companies. European Management Journal 23(1), 14-26
  • Herstad, S. J. and Ebersberger, B. (2014); Urban agglomerations, knowledge intensive services and innovations: Establishing the core connections, Entrepreneurship and Regional Development, Jaunary
  • Hipp, C. (1999); Knowledge intensive business services in the new mode of knowledge production, AI & Society, 13
  • Isenberg, D. (2013): Worthless, Impossible and Stupid: How Contrarian Entrepreneurs Create and Capture Extraordinary Value
  • Jacobs, W., Koster, H.R.A. & Van Oort, F. (2014); “Co-agglomeration of knowledge intensive business services and multinational enterprises”, Journal of Economic Geography, 14, 443-475
  • Kamp, B. y Alcalde, H. (2014); Servitization in the Basque Economy, Strategic Change 23
  • Lay,G., Schröter, M. and Biege, S. (2009): Service-based business concepts: a typology for business-to-business markets. European Management Journal 27(6), 442-455.
  • Martínez, M, Hernandez, E. y Rubalcaba, L. (2015); Knowledge-intensive business services: testing a multi-dimensional model in the Basque Country, 25th Annual RESER Conference, September 10-12, 2015,Copenhaguen, Denmark
  • Meliciani, V. and Savona, M. (2014): The determinants of regional specialization in business services; agglomeration economies, vertical linkages and innovation, Journal of Economics Geography Advance Access, Jaunary
  • Miles, I. (2012); Kibs and knowledge dynamics in client-supplier interaction, in Eleonora Di Maria, Roberto Grandinetti, and Barbara Di Bernardo , editor(s). Exploring Knowledge-Intensive Business Services : Knowledge Management Strategies. London: Palgrave; 2012. p. 13-34
  • Muller, E. and Doloreux, D. (2009): What we should know about knowledge intensive business services, Technology in Society, 31
  • Muller, E. and Doloreux, D. (2007): The key dimensions of knowledge intensive business services (KIBS) analysis: a decade of evolution, Working Paper, Institute Systems and Innovation Research Fraunhofer
  • Muro, M., Rothwell, J., Andes, S., Fikri, K and kulkarni, S. (2015): America´s advanced industries, The Brookings Insitution
  • Neely, A. (2008) Exploring the financial consequences of the servitization of manufacturing. Operations Management Research 1(2), 103-118
  • Neely AD. (2009): Exploring the financial consequences of the servitization of manufacturing. Operations Management Research 2(1)
  • Neely AD., Benedettini O., Visnjic (2011); The servitization of manufacturing: Further evidence
  • Mont, O. (2002) Clarifying the concept of product-service system. Journal of Cleaner Production 10(3), 237-245
  • Oliva R. y Kallenberg R. (2003): Managing the transition from products to services. International Journal of Services Industry Management 14
  • Potts GW (1988): Exploiting your product´s lifecycle, Harvard Business Review 68
  • Quinn JB. (1992); Intelligent Enterprise, Free Press, New York
  • Ross, G. (2013); Why servitization is an increasingly critical strategy for manufacturing firms, B+I Estrategia Industrial
  • Satzger, G, SchulteB, P. y Neus, A. (2009): Knowledge Intensive Services Procurement Strategy, Karlsruhe Institute of Technology, Working Paper.
  • Slack, N. (2005): Patterns of Servitization: Beyond Products and Service. Institute for Manufacturing, Camdridge University: Cambridge
  • Shearmur, R. & Doloreux, D. (2013); Innovation and knowledge intensive business service: the contribution of knowledge intensive business service to innovation in manufacturing establishments, Economics of Innovation and New Technology, 22:8
  • Tukker, A. and Tischner, U. (2006)Product-services as a research field: past, present and future – reflections from a decade of research. Journal of Cleaner Production 14(17), 1552-1556
  • Vandermerwe S. y Rada J. (1988): Servitization of business: Adding value by adding services. European Management Journal 6(4)
  • AA. (2009): Priority Sector Report, knowledge intensive business services, Center for Strategy and Competitiveness
  • Wise R. y Baumgartner (1999): Go donstream – the new profit imperative in manufacturing, Harvard Business Review
  • Zieba, M. (2013): Knowledge-Intensive Business Services (KIBS) and their role in the knowledge-based economy, GUT Faculty of Management and Economics, Working paper series, nº 7


  • Círculo de Empresarios (2015): La Empresa Mediana Española, Informe Anual 2014.


  • Wardrop, R, Zhang, B, Raghavendra, R and Gray, M. (2015): The European Alternative Finance Benchmarking Report, Cambridge Centre for Alternative Finace


  • Drucker, P. (1999): Knowledge Worker Productivity: The Biggest Challenge, California Management Review, Vol. 41, n. 2
  • Eurofound (2013); Work organisation and employee involvement in Europe, Publications of the European Union



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